Last updated: May 15, 2025
Welcome to The Phoenix Gene VR app Privacy Policy.
HEROmation (referred within as “we” and “us”) is the developer and publisher of The Phoenix Gene VR app (Services) and your privacy is deeply important to us. By accessing the game, you agree to our Privacy Policy so please review it carefully.
- 1. Data Collection
The Phoenix Gene VR app is suitable for ages 10 and up. If a user is under 13 years-old, they must access the app using a Parent-Managed account. We do not administer Parent-Managed accounts. For more information on creating and managing Parent-Managed Accounts, please review Meta’s education hub at https://www.meta.com/quest/safety-center/parental-supervision/
We collect the User ID and User Age Group data (Personal Information) to ensure users are old enough to experience the game. This allows us to run, support, and maintain the content in order to provide the experience to users who are ages 10 and up to comply with applicable laws. We do not share or otherwise disclose Child users’ Personal Information, except (a) as may be necessary to protect the safety of a Child, including by disclosing their Personal Information, where appropriate, to law enforcement agencies or for an investigation related to public safety, (b) to enable us to take precautions against liability or (c) where required to do so by law or legal process. When you self-identify or are identified as a Child User, we may collect your parent or legal guardian’s email address.
When you visit our Discord community, we may process:
Identifiers: Discord username, Discord user ID, email address, and other information from the content that you share publicly on Discord.
When you contact us through the “Contact Us” form on our Website, we may collect your first and last name, email address, and records of your correspondence.
- 2. Limited Retention
We retain each category of Personal Information only for as long as necessary to fulfill the purposes for which the Personal Information was provided to us or, if longer, to comply with any legal obligations, to resolve disputes, and to enforce contracts.
- 3. International Users
Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
- 4. Requesting Data Deletion
All users can request their data be deleted at any time, regardless of age and region, and are not charged a fee to request data deletion. If you would like to request your data to be deleted, you may contact us at info@animatedfilmmakers.com or join our Discord community https://discord.gg/yyKacWjwXH to submit your request.
- 5. Changes to this Policy
We may make changes to this Policy from time to time. When we do, we will post the updated version on this page. We encourage you to read this page each time that you use our Services so that you will be aware of any changes, and your continued use of our Services shall constitute your acceptance of any such changes. Changes to this Policy take effect from the date of publication, unless stated otherwise.
- 6. Marketing
If you sign up for HEROmation marketing communications, you may unsubscribe at any time by following the “unsubscribe” link at the bottom of any such communication.
- 7. Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at: